Terms & Policies

11 on Kajeng is an adult-only boutique resort. The minimum age for guests is 15+ years, however, group booking of the entire complex allows for all ages. Please email your requests to management.

Check-in: 2pm Check-out: 12pm 

Cancellation policy: Please note if you decide to cancel your reservation, we would require three days’ notice ahead of your arrival to avoid a charge for one night’s room rate.

Please note that smoking is prohibited inside the villas.

Book direct for exclusive rates

Please email management or register with us for a 10% discount code.

Payment policies

All payments will be in the local currency (Indonesian Rupiahs). All rates are already inclusive of the government tax and service in accordance with the Indonesian Hospitality Tax Laws and Regulations.

MasterCard, Visa, American Express or cash payments can settle any additional charges accumulated during your stay upon checkout.

*Please note we have stairs from the street front. Our stairs are safe and easy for a person of average fitness. We have a second guest entry with no stairs to the hotel for our guests that are unable to access the stairs.